In This Issue

Commission News

Accreditation News


Peer Reviewer News

The Path to EAGLE

Calendar of Events

Membership Portal




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Fall 2019

Jill Myers
Jill Myers
Director of EAGLE, UMA


"He is like a tree planted by streams of water that yields its fruit in its season, and its leaf does not wither. In all that he does, he prospers."

Psalm 1:3

Most tree root systems are deeper and wider than the visible tree above the ground. The limb and leaf systems can be large and grand in presentation and in the fruit produced. What is not seen is the years of nutrients, moisture and resistance building resulting in the strength of a tree to withstand the forces of nature.
Organizations are similar, especially ones that have a long, rich faith heritage reinforced by years of leaders and donors contributing to their mission of serving people of all ages. The EAGLE Principles provide a way for Christian organizations to improve processes to grow stronger and prosper.    
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Commission News

Senior Living Organization Receives Reaccreditation with Commendation
Congratulations to Wesley Willows for their Reaccreditation with Commendation.

At its July Meeting, the EAGLE Accreditation Commission approved Wesley Willows' distinguished Accreditation with Commendation. Led by President and CEO William Pratt, the agency has long been committed to EAGLE accreditation. In addition to completing a rigorous self-study and joint EAGLE Reaccreditation with CARF, the agency celebrates many years of excellence in the Northern Illinois Conference. The review team, Susan Sharp, United Methodist Communities and Sharon Anderson, Asbury Springhill Senior Living, were impressed by the resident-led programs such as the Good Samaritan Fund, Community Garden (shown above) and the recycling program.

Welcome New Commissioner
The EAGLE Accreditation Commission welcomes Lori Furr, Director of Risk Management/Safety/Security, at Aldersgate UMRC, Inc. in Charlotte, North Carolina, as our newest Commissioner. Approved by the UMA Board of Directors this summer, Lori began serving her first three-year term at the July Commission meeting. Lori and the leadership from Aldersgate graciously hosted the two-day September EAGLE Commission meeting in Charlotte. Lori additionally completed the Peer Reviewer Training at the Annual Meeting in Fort Myers and will participate in her first review in November. We look forward to the leadership and expertise Lori Furr brings to the Commission.

EAGLE Recognition Reaffirmed for QRTP
EAGLE recently received additional federal communications regarding EAGLE recognition as an approved accrediting body for Qualified Residential Treatment Programs (QRTP).

In an August 20th letter, Jerry Milner, Associate Commissioner of the Children's Bureau of the U.S. Dept. of Health and Human Services, reaffirmed the approval of EAGLE accreditation standards. He stated that, "all Children's Bureau Regional Offices have been made aware of the approval of EAGLE accreditation standards and requested that they share this information with their states."

While the letter in response to UMA confirms EAGLE recognition, some ambiguity continues as the HHS website does not mention EAGLE. The EAGLE task force working on this issue met and has turned its attention to pursue discussions with individual states. We'd like to hear your experience with your state to share with the task force. Please contact Director of EAGLE Jill Myers at or UMA President Mary Kemper at

Annual Reports Due December 15
For EAGLE organizations with Annual Reports on the January schedule, annual reports are due December 15, 2019.

Top-Rated EAGLE Principles
A 2019 UMA Annual Meeting post-event survey indicated a few facts about EAGLE Accreditation including the top three EAGLE Principles attendees consider most important to their organization:

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Accreditation News

UMA President Visits EAGLE Accredited Organizations
UMA Visit to Otterbein SeniorLife
Otterbein SeniorLife
Mary Kemper returns a shark to its tank.
UMA Visit to Copeland Oaks
Copeland Oaks
David Mannion, Mary Kemper and Lisa Gentile
UMA Visit to Wesbury
Brian Nageotte and
Mary Kemper

"One of my guiding principles in our organization is that we put monitors in place for all of our policies and procedures so we can determine if we are doing what we intend. EAGLE is our monitor for excellence."
Brian Nageotte, Wesbury President and CEO

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EAGLE Marketing Task Force
EAGLE's goal is to recognize organizations that voluntarily go beyond the minimum requirements of licensure to improve operational processes and outcomes. EAGLE challenges organizations not just to compete in challenging human services environments, but to soar above the competition while living their faith values. In early September, the EAGLE marketing task Force met to create an EAGLE Marketing Toolkit designed to encourage and help EAGLE Accredited organizations share the news of their EAGLE Accreditation. Please stay tuned to our newsletters, website and our new EAGLE Facebook page for updates.

Are You Presenting this Month? Tout Your EAGLE
Leaders at EAGLE organizations are frequently asked to share their expertise and the excellence of their organization. If you are presenting at an upcoming conference this month, don't forget to mention your EAGLE accreditation. You have earned this recognition.

Share your EAGLE Story
Do you have an EAGLE story to share? Please contact Sara Charbonneau at

Is your EAGLE logo up to date?
In early 2018, UMA launched a new logo for EAGLE. Please update your website and other marketing materials with the current logo by clicking on the links below.

Click here to download.
Click here to download.

Peer Reviewer News

Review Opportunities for 2020
We are pleased to announce that all 2019 reviews will conclude in the next six to eight weeks. There are currently nine site visits planned for 2020 and we are assembling review teams now. Please contact Jill Myers at or at 301-556-1344 for more details.

Training Opportunities
    EAGLE Peer Reviewers are dedicated professionals with experience working with nonprofit and faith-based organizations. Serving as an EAGLE Peer Reviewer offers professionals a chance to gain a deeper understanding of the EAGLE process and principles. At the same time, reviewers have a chance to take back innovative solutions and best practices they learn from other organizations.

An attendee survey to the UMA 2019 Annual Meeting indicated a that of those attended the Peer Reviewer Training, 100% rated it "valuable".

Peer Reviewer Training is planned for the UMA Annual Meeting and is available throughout the year. If you are interested in EAGLE Peer Reviewer Training or learning more about the EAGLE process, please contact Jill Myers at or at 301-556-1344.

The Path to EAGLE

Register Now for A Conversation with Tom Rath
   A Virtual Event
$149 per line

To register, email with subject line: Tom Rath by OCTOBER 30.

For more information, please click here.

UMA Leaders at LeadingAge
UMA President and CEO Mary Kemper and several UMA organizations and business partners will be attending the LeadingAge Annual Meeting, October 27-30, in San Diego. While UMA will not be hosting a stand-alone event this year; we will be joining other faith-based associations and members at the Interfaith Roundtable Breakfast to be held at 6:30am on Tuesday, October 30. If you are interested in joining this event or connecting with Mary Kemper during the meeting, please send an e-mail to Sara Charbonneau at Limited spots are available.

We encourage you to attend education session 36-A: The Stewardship of Culture in Faith-Based Organizations on Sunday afternoon, featuring UMA President Mary Kemper and other leaders of faith-based associations. Also, several UMA ministry and business members will be sharing their expertise and best practices at LeadingAge. We encourage you to show your support by attending their education sessions. For a full list, click here.

UMA 2020 Annual Meeting

Join us for the Annual Meeting to be held on April 28-30.
UMA will be hosted by Frasier, located in Boulder, Colorado.

Book Your Hotel Now
The Headquarters Hotels: The Embassy Suites and Hilton Garden Inn or call 1-800-HILTONS.

Additional details and registration for this event will begin in early 2020. For more, please click here.

Save the Date: Fundraising Summit
Join UMA and other interfaith leaders at the PAHSA Fundraising Summit in February in Orlando, FL. UMA members will receive the PAHSA member rate. Make your room reservation at Wyndham Lake Buena Vista Resort by January 6, 2020. Call 800-624-4109 and ask for group: PAHSA Summit 2020 to receive the group rate of $179.00/night. This event will be hosted by Westminster Communities of Florida.

Contact or Connect with us:
5285 Westview Drive #200  |  Frederick, MD 21703  |  |  |  301-556-1340
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